Shipping & Returns
Shipping & Returns
Where do you ship?
We ship Australia wide. Unfortunately we do not ship internationally.
What currency are items quoted as?
All items are quoted in Australian dollars.
What is the cost of delivery?
Delivery is just $6.95 flat rate, Australia wide.
Because you asked for it, we have now introduced "Express" shipping at $15 flat rate, Australia wide
Rush my order is an express service that puts your order at the front of the queue.
Orders are shipped same day, provided the order is received by 10am Sydney time, by Auspost express.
Orders received after 10am, are not guaranteed to ship same day, but will definitely ship the following day.
Should an order not be sent in accordance with the above, $10 will be refunded and the order will revert to a standard Express Post delivery
What does express delivery mean?
Express delivery means that the items purchased are shipped by a faster method than standard shipping delivery times. This could either be via Auspost Express/Allied Express or a similar courier.
When will my items arrive?
We endeavour to dispatch 1-2 business days after receipt of order. Order's received during the weekend will only be processed on the following Monday. Order's received on a Public holiday will only be processed on the next available business day.
Depending on the products ordered and your location; shipping might take around 2-5 days after being dispatched.
We have warehouses countrywide and where possible, we ship from a warehouse in your area, just to speed up the process.
Please note that the above is just an estimate and during peak or busy times, the delivery time frame will take longer. But rest assured, we know you want your items as soon as possible and we will do everything we can to rush every order.
Change of Mind Returns / Store credit
Your satisfaction is our number one priority however, Please choose carefully as iChameleon does not normally accept return of goods where you have simply changed your mind or the product was not what you expected.
However, if you wish to return products in their original packaging and in saleable condition we will provide you with a store credit for the purchase price less delivery fee.
Please contact us via email to authorise the Return; as no returns can be accepted without one.
We will provide you with a store credit only when we receive the returned product. Return postage is at your expense.
All orders placed are considered final. Once an item has already shipped, store credit will be provided as long as the item is unopened and unused and in original sealed wrapping